Your x500 IoT gateway’s connection

How the Lenze x500 series connects to the Cloud

The x500 uses outgoing port(s) to establish a secure connection to the X4 Cloud. This means there is no need to open any incoming ports in your firewall. How to grant the x500 access? Servers & domains Ports & protocols MAC or IP address filter How to grant the x500 access? Easy method: automatic updates You may create an exception in …

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Cellular Connection state and Signal Strength

This article explains a feature added in firmware 3.16, which informs you about the current state of the cellular connection. This, in turn, helps you to better understand the current state and easily see if any changes you make have a positive impact. Introduction How do I access this report? Details explained Easy access (to the report) Introduction …

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x500 IoT gateway’s connection via a proxy server

If you are connected to a proxy server for your internet connection, you’ll have to configure the x500 IoT gateway to connect via that proxy server as well. The local IT department will know if this is the case and can provide you with the necessary information. You can specify that the x500 IoT gateway needs to connect via …

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x500 IoT gateway’s connection via a censored network: “Stealth mode”

Some countries censor their inhabitants’ internet connection and, as enforcement, have banned or restricted VPN usage. Turning on the “Stealth mode”-feature on the X4 remote will legally bypass this and enables the x500 IoT gateway to set up its VPN connection. The following steps show you how to activate “Stealth mode” for your x500 IoT …

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x500 IoT Gateway connectivity requirements

The x500 IoT gateway uses an outgoing port to establish a secure connection to our X4 remote. This means there is no need to open any incoming ports in your firewall. Overview Below is an overview of the outgoing ports and protocols that the x500 IoT gateway utilizes. Port Transport Application 443, 8443(1) TCP HTTPS, MQTT (TLS), OpenVPN(3) 53(2) …

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Failover – keep your machine connected

Failover increases the availability of your machine by configuring a 1st fallback, and even 2nd fallback, connection that will automatically be used when the preferred connection fails. When the preferred connection fails, the 1st fallback connection will be used. When the 1st fallback connection fails as well, the 2nd fallback connection will be used. When a higher …

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