x500 IoT gateway’s connection via a censored network: “Stealth mode”

Some countries censor their inhabitants’ internet connection and, as enforcement, have banned or restricted VPN usage. Turning on the “Stealth mode”-feature on the X4 remote will legally bypass this and enables the x500 IoT gateway to set up its VPN connection.

Applicable countries

Stealth mode may be required in various countries as they have banned or restricted VPN usage. These include, but are not limited to: China, Russia, Iran, United Arab Emirates, Oman, Turkey, Iraq, Turkmenistan, Belarus, North Korea, and Uganda. (source)

Performance and outgoing port

This option may decrease performance, so it should only be checked when applicable. Please make sure outgoing port 8443 (TCP) is open in the firewall, as is listed in the connectivity requirements.

The following steps show you how to activate “Stealth mode” for your x500 IoT gateway.

  • Go to [Devices] in the main menu, select the concerning device, press […] in the VPN section and select [Stealth mode]
  • Toggle [Use stealth mode] and press [Confirm]

The next time the x500 IoT gateway tries to connect it will apply “Stealth mode”. If the x500 IoT gateway currently has an active VPN connection, it will not automatically apply “Stealth mode” because it’s already connected. Simply turn off the VPN connection and turn it back on again to force “Stealth mode”. You can skip this step if the x500 IoT gateway currently does NOT have an active VPN connection, in which case it’s automatic.

Turn OFF the VPN connection and then turn it back ON again as is explained here: Switch VPN on/off – Online, via the X4 remote