VPN client installation

Our VPN client (VPN Client) is a lightweight application, running in the background on your computer as a service or daemon, that enables you to make a secure VPN connection to your devices from within your web browser.

You can find the latest VPN Client version on X4 remote by going to [Tools] in the main menu, then press [Download] in the VPN client section, and select your operating system.

The VPN Client is available for the following operating systems:

Windows

Follow these next few steps to install the VPN Client on Windows.

Using Mozilla Firefox?

Please close your Mozilla Firefox web browser during the installation.

  • Start the installation by double-clicking the downloaded VPN Client executable file and follow the steps in the installation wizard.

Expected behaviour

You may see several short flashes of Command Prompt windows opening and closing. This is normal and expected behaviour.

  • Once the installation has completed, refresh X4 remote web page.

VPN Client installed – ready for VPN!

Now that you’ve installed the VPN Client, you are ready to make a VPN connection

macOS

Follow these next few steps to install the VPN Client on macOS.

Using Mozilla Firefox?

Please close your Mozilla Firefox web browser during the installation.

  • Start the installation by double-clicking the downloaded VPN Client executable file and follow the steps in the installation wizard.
  • Once the installation has completed, refresh the X4 remote web page.

Kernel extension

The VPN Client uses a TUN/TAP adapter in the form of a kernel extension, which is needed to set up a VPN connection. macOS High Sierra 10.13 introduced a new feature that requires user approval before loading new third-party kernel extensions, see Technical Note TN2459 for more details.

On macOS High Sierra 10.13 and higher, you may see the following window to indicate the kernel extension was blocked.

  • Close X4 remote.
  • Approve the kernel extension by going to [System Preferences] > [Security & Privacy], and press [Allow].

VPN Client installed – ready for VPN!

Now that you’ve installed the VPN Client, you are ready to make a VPN connection

Linux

Supported web browser

Mozilla Firefox

Follow these next few steps to install the VPN Client on Linux.

Using Mozilla Firefox?

Please close your Mozilla Firefox web browser during the installation.

  • Open a terminal and execute the following command to extract the tarball.

tar -xzf vpn_client_x64.tar.gz

  • Change your directory to the extracted setup by executing:

cd vpn_client_x64/

  • Run the installation with root privileges by executing:

sudo ./install

VPN Client installed – ready for VPN!

Now that you’ve installed the VPN Client, you are ready to make a VPN connection