You can easily transfer a device from one company (source) to another (destination), online, without the need to remove or re-register the device.
Transferring a device requires you to have a device ID and device key. We’ll show you where you can find these.
- Go to [Devices]
in the main menu, select the concerning device
, and note the device ID
. The device ID is the device’s serial number, the number starting with “160” or “170”.

The device key is a validation key that needs to be generated.
- Press […]
in the top right corner, select [Device key]
, press [Generate]
, and copy the device key
.



Now that you have the required information, you can switch to the destination company to effectively transfer the device.
- Go to the account menu
, press [Switch company]
, and select the destination company.

- Go to [Tools]
in the main menu and press [Transfer device]
.

- Enter the device ID
and device key
you noted before and press [Transfer]
.
