X4 Remote has it’s own message center for important company and device messages. Accessible via [Messages] in the main menu.
It works as follows. You will receive a message when a device from your company is transferred to another company or when any Cloud Notify alarm has been triggered.
Additionally, you will receive an e-mail as well as a push notification on your phone (requires the Lenze mobile app to be installed)
Add a filter for incoming messages
By default, all users with access to a certain access category will always be notified of all alarms within that access category. A user can choose to change which alarm trigger he likes to receive and how he likes to receive them. Please follow the steps described below to manage your alarm triggers:
- Go to the Portal app if you are not already there.
- Go to Messages , press on the settings menu .
- Select [Configure filters], then select [Add a new filter]
- Choose the way you like to filter your alarms, then press [Confirm]. The table below contains information about your options.
|Message body contains||You can filter on text that is in the message body. Enter text that is in the message body to filter these messages.|
|Message body does not contain||Enter text that is not in the message body to filter these messages.|
|Events||Select the alarm type to filter a certain type of alarms.|
|Companies||Select a X4 Remote Company to filter all messages for a certain company.|
|mark as read||Select this to mark all notifications that meet the above criteria as read immediately.|
|Delete||Select this to delete all notifications that meet the above criteria immediately.|
|Don’t send e-mail||You won’t receive e-mails for all notifications that meet the above criteria if you select this option|
|Don’t send push notification||You won’t receive push notifications for all notifications that meet the above criteria if you select this option|
|Don’t send webhook||You won’t receive webhook notifications for all notifications that meet the above criteria if you select this option, and have set-up a webhook|